Pool Cover Safety

Your Meyco Cover

This is the official Meyco Pool Covers website.
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Keep Your Family and Pool Safe

If you received a postcard from Meyco, our records indicate your cover is now at least several years old and may need to be repaired to keep it functioning as a safety cover. All covers have an expiration date from being a safety cover depending on the condition and age. Please be sure to inspect your cover for wear and tear on the top and bottom side. If your cover is torn, damaged, or if there is any thread wear, STOP using it as a safety cover. If there is any damage to your cover, complete the form on this page to have your cover inspected and repaired by the professionals at Meyco!

How Does it Work?

Step 1:  Inspect your cover. Using the guidelines on the Inspecting your pool cover page and note any damage you observer.
Step 2: If you find damage that you think needs to be repaired, complete the form on this page to request a Return Goods Authorization number* (RGA)
*You must include your RGA # with your cover shipment to Meyco. Covers received without an RGA# will be returned to sender without inspection or repair at senders’ expense.
Step 3: Submit the form to Meyco and we will email you a unique RGA# along with shipping/ return instructions.

Questions?

Why did I receive this postcard?

If you received a postcard from Meyco with this web address, it means our records indicate that your cover is at least several years old and may need to be repaired to keep it functioning as a safety cover. While the cover may still be under partial warranty, wear and tear will vary depending on many factors including usage, maintenance and climate.

As stated in your Meyco installation and care manual, it is IMPERATIVE that you carefully inspect your cover regularly, especially if you are using it as a safety cover.

If your cover appears torn or damaged, STOP using it as a safety cover and request an RGA# so that you can return your cover to Meyco for inspection.

How do I ship my cover to you for inspection/repair?

Meyco can repair covers of all sizes. Your local shipping provider may have a box that fits your cover size. You can also find a used appliance/container box that lets your securely pack your cover for shipment. If you do not have a box large enough to hold your cover, email Meyco’s customer solutions team and request a shipping box for your cover. (additional charges may apply). You can watch the easy-to follow video on this page that walks you through how to fold your cover for shipping and/or winter storage or download these simple cover folding instructions.

My cover is large, how will I get it to you?

Meyco can repair covers of all sizes. Larger covers can be shipped to Meyco in large appliance boxes – like a refrigerator box. If you do not have a box large enough to hold your cover, email Meyco’s customer solutions team and request a shipping box for your cover. (additional charges may apply). You can watch the easy-to follow video on this page that walks you through how to fold your cover for shipping and/or winter storage or download these simple cover folding instructions.

Can I replace my cover instead?

Yes. You can request a replacement cover quote here. Your original Meyco cover design is safely on file in our cover library. We’ll notify your preferred Meyco authorized dealer so that they can contact you with pricing information for a new Meyco replacement Cover. Once you approve the quote from your dealer, Meyco’s Restoration Team will create a new cover that fits as perfectly as your original Meyco cover. Your Meyco Dealer will schedule a convenient time to install your new cover so that your family and your pool are safe and secure.

Who is my preferred Meyco dealer?

Not Sure Who Your Meyco Dealer Is? That’s easy. Just email Meyco’s customer solutions team with your cover’s unique Plan/Serial Number and request your Meyco authorized dealer contact information. Your plan number is listed on the Meyco Warranty form that came with your cover. Your plan number is also sewn into the bottom of your Meyco cover.

Folding Your Pool Cover

Properly folding your Meyco cover makes it easy to store in a box or in its stow bag between swim seasons. This quick video shows you the correct and easy way to fold your Meyco Pool Cover. You can also download instructions here.